Understanding Industrial Concerns

Is your company preparing to offer your customers gift wrapping options for an upcoming holiday? Here are a few things you can do to ensure that the program is a success.

Offer Gift Wrap Training

To ensure that all of the gifts your service team wraps are secure, attractive, and uniform, it's a good idea to offer your team some training. You can hire a professional to train your service team. A professional trainer will make sure that everyone on the team understands the latest wrapping techniques and practices, and has a chance to practice what they learn before they service your customers.

They'll know what kind of tape to use for each specific type of wrapping material they work with, what colors to pair together, and how to properly add bows and ribbons to packages so they won't fall off. In the end, the training should help ensure that your customers are happy with their wrapped packages as they walk out your store's door.

Provide Private Wrapping Areas

Chances are that if your customers can watch your employees wrap gifts, they will want to offer their opinions and suggestions throughout the process, which could easily get your team off track. To make sure that your service team can work efficiently and provide quality results, they need to be able to wrap gifts in a protected area where customers can't distract them.

You can set up small wrapping booths for your team members to share and when a gift needs to be wrapped, it can be done in a booth. Or set up wrapping tables behind the service desk and place a privacy screen between the desk and tables. When a customer requests wrapping service, an employee can simply walk behind the screen to wrap the customer's item.

Invest in Some Film Cores

One of the most important things you can do to ensure success for your gift wrapping service is invest in some film cores. Film cores can be used to store wrapping paper, tape, ribbons, lace, and other accessories your team will be using to wrap your customers' gifts. You can store the film cores in an a flat or upright position so they don't take up a lot of room in your wrapping area.

The film cores will also help keep your wrapping paper and other supplies from getting wrinkled or ruined. Nothing will end up on the floor or scrunched up in the middle of the wrapping table. Whatever isn't being used to wrap an item stays on the core it's stored on. And you can reuse your film cores next time your company offers gift wrapping services to your customers.